Please verify that this feature request has NOT been suggested before.

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Problem statement

We ship class sets of robots to schools and often a single robot in a set needs to be repaired, the current system only allows the full class set to be returned in an RMA.

Suggested solution

Allow installed items to be returned, individually and then returned/replaced/repaired to a customer

Describe alternatives you've considered

We currently have to remove the individual robot from the build, assign it to the customer and then create the return order. This is messy as it means we have 1 robot from a build assigned to the customer, as well as a 10 pack which doesn't contain 10 robots anymore.

Examples of other systems

No response

Do you want to develop this?

• I want to develop this.